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New conversational interface makes it easy for teams to launch, monitor, and guide agentic PXM workflows without technical expertise
Chicago, IL
April 15, 2026
Syndigo, a global leader in Product Experience Management (PXM) and commerce data solutions, today announced SynapseGo™, a conversational interface that allows business users to interact with Syndigo’s Synapse™ agentic PXM platform using natural language to initiate, manage, and approve intelligent workflows across the product lifecycle.
Unveiled this week at Syndigo Connect, the premier conference for AI-driven product experiences and agentic commerce, SynapseGo brings agentic PXM directly to the teams responsible for launching products, managing content, and optimizing performance, without requiring technical skills or complex configuration. Through a simple, chat‑based experience, users can ask Synapse to perform work, review recommendations, and guide execution, while maintaining full visibility and control as needed.
SynapseGo provides marketers, ecommerce teams, and data owners with a single conversational entry point into agentic workflows. Instead of navigating multiple tools or managing long task lists, users can simply describe what they want to accomplish, such as launching new products, improving content quality, resolving retailer issues, or preparing data for syndication, and let Synapse coordinate the work.
Behind the scenes, Synapse orchestrates specialized AI agents to execute tasks across product, supplier, compliance, and performance data. SynapseGo blends autonomous execution with human oversight, enabling users to review outputs, approve actions, and apply brand or business judgment where it matters most.
With SynapseGo, business users can immediately access a growing library of prebuilt agentic workflows, including:
Early beta customers are already using these workflows to reduce manual effort, improve first‑pass retailer acceptance, and bring products to market faster, demonstrating how agentic PXM shifts teams from execution‑heavy operations to higher‑value strategic work.
SynapseGo is built on the same enterprise‑grade foundation as the Synapse platform, combining autonomy with governance. Built‑in policy enforcement, validation, and human oversight ensure that brands retain control as AI agents operate at scale, supporting compliance, accountability, and audit readiness.
Over time, enterprises can also extend Synapse with custom agentic workflows tailored to their operating models. Whether created by internal teams, partners, or Syndigo services, SynapseGo serves as the primary interface for interaction and oversight.
“Agentic PXM only delivers value when business users can actually put it to work,” said Tarun Chandrasekhar, Chief Product Officer at Syndigo. “With SynapseGo, we’re making agentic workflows approachable and actionable. Teams can simply state their intent, oversee execution, and stay in control, while Synapse handles the complexity behind the scenes.”
To learn more, visit syndigo.com/agenticpxm and register here for the upcoming webinar.
Syndigo helps brands, retailers, and distributors drive growth and loyalty through exceptional product experiences. Connecting more than 15,000 brands and 3,500 retailers through the industry’s leading commerce data pool, Syndigo delivers the most complete and composable Product Experience Management (PXM) and product MDM solutions. Companies rely on Syndigo to organize and enrich product data, publish it everywhere they sell, and optimize performance through AI‑powered insights. Brands and retailers including J.M. Smucker Company, Dole International, Stanley Black & Decker, Colgate-Palmolive, L’Occitane, Unilever, Weber, Boden, Kroger, Sprouts, Menards, and AutoZone drive growth with Syndigo. Learn more at www.syndigo.com.
Media Contact
Walker Sands for Syndigo
syndigo@walkersands.com