Support Request

US and other countries

Support Hours: Monday-Friday For urgent issues, please call: 855.796.3446

7 AM – 6 PM CST

Support Hours: Monday-Friday

9 AM – 5 PM CET

Please click here for Enterprise Data Suite (EDS) support

Please click here for Syndigo Customer Community

The key to successful client service is communication.

Fill out the form below to contact our team.

Please note, Syndigo will be closed on September 7th, opening with normal business hours the following day.

Contact Details

First Name

Last Name

Phone

Company Name

Case Description

What can we help you with?

Issue Type

If you are a retailer, foodservice distributor, or other data recipient, Please check this box

Please provide a description of your issue and/or Product identifiers (GTIN’s)

Attachments

Select “Add another response” to add more attachments –>

Example 1: Spreadsheet of specific Product Identifiers/GTINS that you’re experiencing issues with (or add those numbers in the space above)
Example 2: Screenshot of your error/issue to help us diagnose